Wipro is Hiring for System Engineer L1 Job Openings 2025 |Apply Now!
Hi friends! Wipro Company is hiring for System Engineer L1. this is a good opportunity for Any Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.
Wipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
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Job Title: System Engineer
City: Mumbai
Salary: Rs. 4.0-LPA (Freshers expected salary)
Qualification: Any Graduation/ Post Graduation Pass with min 60% marks.
Technical Skills: Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc.
Soft Skills: Strong English communication skills, problem solving skills, documentation skills, customer support skills is required.
✍️Job Description:
- Excellent communication skills
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
📲How To Apply:
Interested and eligible candidates can Apply Online using the link below and the Application Process is completely Online and follow this steps.
- Fill Online Application Form : Visit the official website of Wipro company page.
- Fill out your basic details & upload your Resume/ CV : upload your resume/cv & submit the application.
- Before submitting the Application, cross-checking the information yours provided.
- Resume Screening : The Recruitment Team will evaluate Applications based on skills, academics, and previous projects or work experience (if any).
- Assessment Test (if Applicable) :
- Telephonic/ Online Video Interview :
- Final Round (Manager or Technical or HR Interview ) :
- Offer & Onboarding :