Side Company Is Hiring for Technical Support Representative | Latest Hyderabad Office Jobs 2025
Hi friends! SIDE Company is hiring for Technical Support Representative. this is a good opportunity for Any Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.
✍️Job Description:
As a Technical Support Representative at Side, you will play a pivotal role in delivering exceptional customer service and support to our gaming community.
- Job Type: Full-time, Permanent
- Job Mode: Remote/ Work From Home *Office
- Office Location: Hyderabad
🎯Work Responsibilities:
- Responding promptly to customer queries via email and live chat with accuracy and professionalism.
- Acknowledging and resolving customer complaints and technical issues by diagnosing the root cause and providing effective solutions.
- Collaborating with team members to ensure the best possible solutions are provided to customers.
- Maintaining a positive, empathetic, and professional demeanor in all customer interactions.
- Upholding the quality of service by ensuring consistency and adherence to high standards.
- Explaining product features and functionalities to help customers maximize their experience.
- Staying informed on product updates and maintaining thorough product knowledge.
✅Required Skills:
- Proficient in English with excellent written and verbal communication skills.
- Familiarity with gaming platforms (Xbox, PlayStation, Nintendo, PC) and general technical knowledge.
- Strong problem-solving and logical reasoning abilities.
- Technical proficiency with PCs, networking, and relevant software (Microsoft Office, system security, drivers).
- A genuine passion for gaming with experience in various genres, both online and offline.
- Flexibility and availability for rotational shifts to cover operational hours.
☑️Company Benefits:
- Competitive compensation packages
- A vibrant and inclusive work environment
- Opportunity to work on exciting and innovative game projects.
- Dynamic and entrepreneurial culture
📌How To Apply Process:
Interested and eligible candidates can Apply Online using the link below and the Application Process is completely Online and follow this steps.
- Fill Online Application Form : Visit the official website of Side company page.
- Fill out your basic details & upload your Resume/ CV : upload your resume/cv & submit the application.
- Before submitting the Application, cross-checking the information yours provided.
- Resume Screening : The Recruitment Team will evaluate Applications based on skills, academics, and previous projects or work experience (if any).
- Assessment Test (if Applicable) :
- Telephonic/ Online Video Interview :
- Final Round (Manager or Technical or HR Interview ) :
- Offer & Onboarding :