Infosys BPM is Hiring For Windows Support – Service Desk Jobs at Hyderabad| Walk in Interviews
Hi friends! Infosys BPM Company is hiring for Windows Support – Service Desk. this is a good opportunity for Inter/ Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.
✅Interview Details:
- Time: 27 September , 10.00 AM – 2.00 PM
- Address: Infosys STP gate no. 2, Madhava Reddy colony, Gachibowli, Hyderabad. Landmark: Opposite ISB college, Interview building no.- 3.
- Total Vacancies: 200+ Jobs
📌Requirements:
- Must have hands on Experience in Microsoft Product Support and Windows Support
- Freshers from BCA/BTech and BE can also apply
- Must be able to work in Rotational Shift (Night Shift)
- Must have Excellent Communication Skill (Speak and Chat in English)
- Minimum typing speed of 35 words per minute.
- Strong troubleshooting skills for software and connectivity issues.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
✍️Key Responsibilities:
- Technical Assistance: Provide post-installation technical support for Microsoft products, including Windows and M365.
- Troubleshooting: Diagnose and resolve software issues and device network/connectivity problems.
- Product Guidance: Help customers with the download, installation, and activation (DIA) of products and recommend appropriate solutions.
- Customer Service: Address customer inquiries with patience, empathy, and excellent communication skills.
🎓Qualifications:
- Any Graduate.
- Prior experience in technical support or customer service is essential.
- Familiarity with Microsoft products and services.
- Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus!
🎯Documents:
- Updated resume (printout)
- Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
- Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)