HCLTech Company Walk-In Drive | Technical Chat Support |14th Feb 26| Hyderabad Jobs
Hi friends! HCLTech Company is hiring for Technical Chat Support. this is a good opportunity for Any Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.
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Interview Details:
- Interested candidates can walk in for an interview on:
- Date: 14th February , 10.30 AM – 3.00 PM
- Address: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081
- Contact – Ashish
Total Vacancies: 25
🎯Job Positions:
- Technical Troubleshooting Support Executive (Blended Process)
- Designation: Associate /Analyst
- Experience Required: 1.5+ years
Company Benefits:
- Shift Timings: Rotational Shifts
- Working Days: 5 Days (Work from Office)
- Week Offs: Saturday & Sunday Fixed Off
- Cab Facility: Both Sides (chargeable)
- Employment Type: Full-Time
Job Profile Responsibilities:
- Minimum 1 year of hands-on experience in CHAT channel in customer care or technical troubleshooting process
- Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
- Open to working in 24/7 rotational shifts, including night shifts and weekends.
- Prior experience or understanding of the advertising ecosystem, including buy-side (advertisers, agencies) or sell-side (publishers, SSPs) platforms.
- Familiarity with campaign management, performance marketing, and digital advertising tools is a plus.
Technical Skills:
- Basic knowledge of web page designing, HTML, CSS and JavaScript.
- Proficient in multitasking and prioritizing tasks to meet deadlines.
- Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
- Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
- Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.
Documents Carry:
- 2 Updated Resume
- 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)
Skills & Qualifications:
- Excellent communication, organization, and client-facing skills.
- Effective feedback delivery tailored to analysts’ skills and tenure.
- General Requirements for All Roles
- Shift: US Shifts (Night Shifts)
- Customer Service Skills: Empathy, ownership, and sincerity are crucial.
- Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)