HighLevel Company Is Hiring For Customer Support Concierge Jobs 2025

Hi friends! HighLevel Company is hiring for Customer Support Concierge. this is a good opportunity for Inter/ Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. 

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✍️Work Responsibilities :

• Greeting customers in the lobby and routing them to a team member
• Answer video calls, chats and rerouting customers to team members
• Working with Managers and customer support reps to connect customers on zoom
• Create best practices on waiting room etiquette and maintaining a great zoom room environment
• Educating customers on the chat/zoom support functions
• Providing feedback to the leadership team to improve customer experience
• Connect Senior Specialists with scheduled customers
• Facilitate Urgent Escalations by working with Managers and Senior Specialists
• Other duties may be assigned and/or modified as business needs change.

🎓Qualification & Skills :

• Work From Home Jobs
• High school diploma or GED required
• Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
• Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
• Experience answering high call volume calls and solving customer’s needs preferred
• Excellent phone, email and instant messaging communication skills
• Organization skills to keep accurate records and important information quickly
• Time management skills to prioritize and complete a wide variety of tasks throughout the day in a fast-paced environment
• Patience and listening skills to respond appropriately and interact positively with customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
• Emotional intelligence with the ability to adjust your communication style based on the nature of the call
• The ability to build lasting first impressions and relationships with customers
• Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
• Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
• Knowledge of HighLevel products and services preferred
• Intermediate Mac computer skills including use of multiple monitors and applications
• Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, Mac, etc 

🎯Preferred Skills :

• Computer Knowledge
• Fluent in English
• Demonstrated verbal and written communication skills

📌How To Apply :

Interested and eligible candidates can Apply Online using the link below and the Application Process is completely Online and follow this steps.

1. Fill Online Application Form : Visit the official website of Flipkart company page.
2. Fill out your basic details & upload your Resume/ CV : upload your resume/cv & submit the application.
3. Before submitting the Application, cross-checking the information yours provided.
4. Resume Screening : The Recruitment Team will evaluate Applications based on skills, academics, and previous projects or work experience (if any).
5. Assessment Test (if Applicable) :
6. Telephonic/ Online Video Interview :
7. Final Round (Manager or Technical or HR Interview ) :
8. Offer & Onboarding :

🌍Apply Online Link : Click Here