Wipro Service Desk Analyst L1 Job Openings 2026 |Apply Now
Hi friends! Wipro Company is hiring for Service Desk Analyst L-1. this is a good opportunity for Inter/ Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.
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✅Walk in Interview Details:
- Date: 9th February – 10th February , 9.30 AM – 10.30 AM
- Address: WIPRO, Gate 3, Survey No.124, & Part of 132, P SEZ, Gopan Pally, Osman Nagar, Hyderabad, Telangana 500046
Openings: 10 +Posts
🎯Job Description:
- Role: Service Desk Analyst (Technical Support)
- Support Modalities: Calls / Chats / Emails (No choice of modality)
- Experience: 0–2 year only
- Location: Hyderabad
- Work Mode: Work From Office (Mandatory – 5 days/week)
- Shift: Rotational, including night shifts (as per project requirement)
- Transport: One-way transport (Window: 7 PM–7 AM | Radius: 30 km)
- Office Hours: 9.5 hours per day
- Distance: Candidate must be comfortable commuting to office
- Communication: Excellent verbal & written communication skills required
☑️Candidate Profile:
- Any Fresher Graduate or experienced candidate in Service Desk / Customer Support
- Strong communication skills (verbal & written)
- Basic understanding of technical troubleshooting
- Must have all educational documents (Provisional + all Marks Memos)
- Immediate joiners preferred
👉Work Responsibilities:
- Assist end users with application issues, system administration queries, and network concerns.
- Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
- Identify and escalate urgent tickets requiring immediate action.
- Log all interactions and document activities accurately in the incident management tool.
- Handle and resolve helpdesk requests efficiently.
Walk in Interviews Important Instructions:
- Please carry your updated resume and one Government ID proof.
- Only the first 100 candidates will be allowed inside, so please arrive on time.
- Do NOT carry personal laptops.
- Pursuing candidates are not eligible.