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IntouchCX Company is hiring for Chat/Voice Support Jobs 2026 |Latest Hyderabad Jobs

Intouchcx is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

Our International Chat Support Executives. are passionate about delighting customers by making every interaction an unforgettable experience-whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction.

Walk In Interview Details:

  • Date:26th to 27th-October-2026: 11.30 AM – 3.30 PM, 
  • Address: Intouchcx, B16 building, 5th floor, backside of Inorbit mall, Raheja mindspace
  • Contact: HR Vijaya Majji (contact at office)

✍️Work Responsibilities:

  • Assist all customers through inbound calls, emails, and/or chats.
  • Communicate a variety of information to the customer.
  • Be an active listener and help resolve customer inquiries.
  • Provide a meaningful and positive experience with every customer interaction.
  • Learn and retain a thorough working knowledge of all existing and new products and services.

✅Qualifications & Skills:

  • Atlease 6 months of Experience
  • Fresher are not Eligible
  • Strong understanding of KYC, AML, CDD, EDD, PEP, sanctions, and adverse media screening.
  • Experience analyzing customer profiles and transaction activity.
  • Good investigative and analytical skills.
  • Strong attention to detail and documentation skills.
  • Ability to identify AML red flags and make risk-based decisions.
  • Good written and verbal communication skills.
  • Experience with KYC/AML tools and case-management systems is an advantage.

The understanding you will be working on site at our state-of-the-art campus in Hyderabad.

Salary: Rs. 3 to 3.5 LPA

👉Benefits:

  • Competitive salary package.
  • Attractive performance-based incentives.
  • Two-way cab facility for safe transportation.
  • Professional work environment with growth opportunities.
  • Employee engagement activities and rewards

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

📲Notification Link: Click Here👇

  • Fill Online Application Form : Visit the official website of IntouchCX company page.
  • Fill out your basic details & upload your Resume/ CV : upload your resume/cv & submit the application.
  • Before submitting the Application, cross-checking the information yours provided.
  • Resume Screening : The Recruitment Team will evaluate Applications based on skills, academics, and previous projects or work experience (if any).
  • Assessment Test (if Applicable) :
  • Telephonic/ Online Video Interview :
  • Final Round (Manager or Technical or HR Interview ) :
  • Offer & Onboarding :

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