Deloitte Company is Hiring for Global Contact Center Tech-Analyst Jobs 2026 |Latest Deloitte Jobs Hyderabad
Hi friends! Deloitte Company is hiring for Global Contact Center Tech-Analyst. this is a good opportunity for Degree candidates to obtain an entry in a multinational company. Find out the details of the posts related to this job, educational qualification, salary, training period, benefits, selection process and other details through this article and Apply Online Now.
AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients’ achievements.
Level: Global Contact Center Tech-Analyst
🎓Qualifications:
Bachelor’s degree in information technology, Computer Science, or related discipline (or equivalent experience).
Branch: Bsc, B.com, BCA, B.Tech (with computer science, and electronics background) other non-engineering graduation/ diploma students are eligible. 0-4 years
Work Location: Chennai & Hyderabad Office.
Shifts: required to work in different shift timings including night shift.
Salary: Rs.2 to 5-LPA
✍️Required Skills and Experience:
- Experience: 0 to 6 Months in IT operations, NOC/SOC, incident management, or application support in a 24/7 environment.
- Technical expertise:
- Familiarity with alert configuration (add, modify, suppress), dashboarding, and real-time monitoring.
- ITIL Foundational certification preferred.
- Proficiency in system and application monitoring platform tools (preferably Dynatrace, Grafana, and/or Azure Monitor, Nagios, Solarwinds, Datadog etc.) and ITSM tools (ServiceNow, JIRA etc).
✅Roles &Responsibilities:
- 24/7 Application & Infrastructure Monitoring.
- Incident Response.
- Incident Triage & Escalation
- Knowledge Management
- Automation Works
- Collaboration & Communication
- Service coverage
☑️How to Apply: Step-by-Step:
- Fill Online Application Form : Visit the official website of Deloitte company page.
- Fill out your basic details & upload your Resume/ CV : upload your resume/cv & submit the application.
- Before submitting the Application, cross-checking the information yours provided.
- Resume Screening : The Recruitment Team will evaluate Applications based on skills, academics, and previous projects or work experience (if any).
- Assessment Test (if Applicable) :
- Telephonic/ Online Video Interview :
- Final Round (Manager or Technical or HR Interview ) :
- Offer & Onboarding :